If you run a small business, you probably spend way too much time replying to DMs on Instagram and Facebook.

From people asking about prices, class times, and availability, to customers wanting to book — your inbox can quickly take over your day!

That’s where Manychat comes in.

In this post, I’ll show you how to use Manychat for small business to automate your messages, save time, and still give your followers that friendly, personal experience.

And the best bit? You can try it free for 14 days using my Manychat affiliate link!

💡 What is Manychat?

Manychat is a powerful automation tool that connects to your Instagram, Facebook, and WhatsApp DMs.

It helps you:

• Reply instantly to messages
• Share booking links or product details
• Collect emails or phone numbers
• Send automated follow-ups
• And even build your email list!

Think of it as a virtual assistant that lives right inside your inbox — working 24/7, even when you’re offline or busy with the kids.

🌟 The Benefits of DM Automation for Small Businesses

1. Save Hours Every Week

Once you set up your first automation, it runs on autopilot! No more typing out the same answers over and over again.

Imagine being able to reply to every enquiry while you’re out with your family or running your business — that’s what DM automation does.

2. Never Miss a Sale

People expect quick replies, and if they don’t get one, they often move on.

With Manychat, every message gets answered instantly, meaning you’ll never lose a potential sale because of a delay.

3. Grow Your Email List Automatically

You can create a simple flow that asks followers if they’d like to join your newsletter, get a discount code, or download your freebie — all straight from your DMs.

Perfect for lead magnets, class sign-ups or special offers!

4. Keep Your Brand Voice Consistent

Even though Manychat automates your messages, you’re still in control of the tone.

You can make your messages sound friendly, fun, and personal — just like you’d type them yourself.

🧠 Real-Life Example: DM Automation in Action

Let’s say you run classes or sell handmade products.

You’re always getting messages like:

“Hi, how do I book?”

“What’s the price?”

“When’s your next class?”

With Manychat, you can set up a keyword trigger like BOOK, INFO, or PRICES.

When someone types that word, they instantly receive all the details — plus a link to book or buy.

No more copy-and-paste replies.

No more missed DMs.

Just smooth, professional customer service that runs itself.

🎁 Try Manychat Free for 14 Days

Ready to give it a go?

You can test out Manychat’s Pro features FREE for 14 days using my affiliate link 👇

👉 Start your free Manychat trial here!

It’s the perfect chance to see how DM automations can transform your small business — no tech stress required!

✨ Final Thoughts

DM automation isn’t just for big brands — it’s for busy mums and small business owners who want to work smarter, not harder.

Once you’ve set up your first flow, you’ll wonder how you ever managed without it!

So if you’re ready to save time, grow your email list, and give your followers instant replies…

👉 Try Manychat free for 14 days here!

Your inbox (and your sanity) will thank you 💛